Privacy Policy

At Knit & Bloom, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

Personal Information

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely via third-party payment gateways)

Non-Personal Information

• Browser type

• Device information

• IP address

• Website usage data (cookies, pages visited, time spent)

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders

• Communicate order confirmations, shipping updates, and support queries

• Improve our website, products, and customer experience

• Prevent fraud and unauthorized transactions

• Comply with legal and regulatory requirements in India

3. Payment Security

We do not store or process your card, UPI, or banking details directly. All payments are securely handled by trusted third-party payment gateways that comply with applicable security standards.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with:

• Delivery and logistics partners for order fulfillment

• Payment gateway providers for transaction processing

• Legal authorities when required by law

5. Cookies

Our website uses cookies to enhance user experience, analyze website traffic, and personalize content. You can choose to disable cookies through your browser settings, although some features of the website may not function properly.

6. Data Protection & Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of online transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by Indian laws and regulations.

8. Your Rights

As a user in India, you have the right to:

• Access the personal information we hold about you

• Request correction or update of your personal data

• Request deletion of your personal information, subject to legal obligations

You may exercise these rights by contacting us.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Selling in India Only

Knit & Bloom operates and delivers products only within India. This Privacy Policy is governed by Indian laws, including applicable data protection regulations.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.